Functional Support Desk

I want a functional support desk for my organization

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Easy-to-access remote answers

An optimally running ICT helpdesk is an enrichment for every company, but with a functional support desk you go a step further. Not the technical support of the software, but that functional help in using Office 365 supports your employees in their communication and collaboration. Questions about specific functions are answered remotely, but new digital work routines are also discussed. We send short explanations or documentation and on request the experts of the support desk (if in-house) also visit the workplace. We secure knowledge by setting up FAQs.

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I want a sustainable modern workplace

Assurance of results

Securing results

We offer tools to get long-term value from your investments. We offer support in the field of communication, both the how (style) and the what (message). We provide insight into progress, contribute productivity issues and solutions, and develop new practices, including effective behavior.
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I want to know what adoption brings

Revenue and progress made clear

Measurable results

In each collaboration, we offer clear insights and concrete results based on a pre-tailored report. We constantly link back to both client, management and individual participants. This allows you to immediately pick up on issues that surface.
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I want an approach to achieve goals quickly

Guidance on digital transformation

Adoption consultancy

We can also supervise the adoption of your organization. Our adoption specialists help to formulate the right objectives, to involve management and give guidance in how to use the modern workplace. In this way, we offer an approach that suits the needs of your organization.
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I want to transfer adoption knowledge to my organization

Self-reliance with adoption

Adoption competence centre

You also have the opportunity to bring our knowledge into your organisation. Based on a train-de-trainer trajectory, we transfer knowledge. Together we build a portal, in which we offer your and our services combined to your organization. This way you create continuity while you are in control.
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I want digital support for every employee

Self-reliance with modern means

Self support

Not everyone needs personal support. That's why we offer the opportunity to learn in the workplace. With resources such as short videos, chatbots, gaming and customized offers of knowledge. This way, your employees continue to develop efficiently and continuously.
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I want teams to work together more efficiently

Team-oriented behavior through clear work arrangements

Teams training

We also train with collaborative groups. We break through 'old' working methods with clear working arrangements and improved work routines. This is how everyone in a team progresses, individually and collectively. This makes it easier and more efficient for your team members to work together.
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I want direct impact on the workplace

Productivity through personal coaching

ICT-Coach

We don't focus on tools, we teach skills. One by one, we coach your employees to the next level. The IT-Coach teaches every employee to work smarter with the software and devices they thought they had known for years. Or we can help them be productive quickly with new digital resources.
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I would like to know whether my organization does its work productively

Understanding adoption and change readiness

Digital Productivity Scan

Our scan provides insight into the adoption and change readiness of your organisation in 7 digital scenarios. We compare the objectives of your organisation with the current way of working and ambition of your employees.
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De adoptie-paradox

The modern workplace is supported with smart devices, handy tools, many apps and new applications. Employees drown in all choices and possibilities. And are disappointed in the promise of the technique.

They simply cannot keep up with it for lack of time, knowledge and skills. There is guidance in works such as “yesterday”, the possibilities of “today” remain untapped. Not because people don’t want to, but because they don’t know what is possible.

Download the brochure so that we can start working with you “tomorrow”.

Our promise

Higher personal effectiveness, efficient digital collaboration and a higher return on your ICT investments

Our view on getting returns from your ICT resources